Case study

HealthScout: AI-Powered Digital Referral System

HealthScout is a user-friendly digital referral platform designed to streamline the healthcare journey. It uses AI-powered smart matching, intuitive design, and secure data processing to connect patients with the right specialists based on diagnosis, location, urgency, and cost, all while prioritizing privacy and ethical transparency.

Industry

HealthTech and MedTech

Team

7

Project state

Completed

Country

Romania

01

The Problem

Navigating the healthcare system can be confusing and stressful, especially when trying to find the right specialist quickly and affordably. Patients often face fragmented care, unclear pathways, and limited access to cost or insurance information.

Many systems don’t offer real-time availability of doctors or effectively prioritize urgent cases. In rural or underserved areas, these challenges are even more pronounced.

The Solution

Developed during hack-tech.io by a team including Tech Stack Apps, HealthScout is a comprehensive, AI-powered referral platform built with patients in mind to close these gaps.
01

Smart Referral Matching

HealthScout uses OpenAI’s Assistant API to analyze patient data and recommend the right specialists. It factors in diagnosis, location, urgency, and real-time availability. Critical cases are flagged and prioritized automatically.

02

Cost Estimation Tools

Patients get upfront cost estimates for private referrals, along with insurance compatibility checks. This helps them plan financially before making appointments.

03

Seamless, User-Centered Experience

The platform guides users from registration to booking through a simple, intuitive interface. Smart prompts and visual cues help them understand and refine their input.

04

Clear Navigation & Notifications

Clean labels and tooltips make navigation easy. Patients receive updates via email, phone, or app, keeping them informed at every step.

05

Built-In Ethical Standards

AI supports decisions but never replaces doctors. Users are notified when AI is involved. The system meets GDPR and HIPAA standards to keep data safe and private.

The Results

Accurate Referrals

HealthScout consistently delivers relevant, high-quality recommendations, validated through testing and expert feedback.

Confident Users

A clear, guided experience helps patients feel supported and in control throughout their journey.

Fast, Responsive Interface

Built with React and Next.js, the app runs smoothly across devices, ensuring a seamless experience anywhere.

Trusted by Design

Transparent use of AI and strong privacy practices build user trust and boost adoption rates.

Technology Stack

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